supportThis is your IT Department. Let Computer Troubleshooters provide you on-going IT support.
Types of support include:
Remote Assistance - If you need us to fix your computer problem(s) and you are able to connect the computer to Internet, then you might be able to request for remote assistance. This saves you time and money, and it is secured. First, you have to tell US the problem(s) you are facing and we will tell you whether this service is suitable. If remote assistance is available to you, please proceed to make a payment. Your payment is fully refundable if we are not able to complete the job for you.¹ The software we use works with a complete encryption based on RSA public/private key exchange and AES (256 Bit) session encoding. This technology is used in a comparable form for https/SSL and can be considered completely safe by today’s standards. After establishing a connection there is always a small control panel visible above the system tray - therefore it is deliberately unsuitable for covertly monitoring computers or employees. B.E.S.T. ™ - Business Enhanced Support Technology from Computer Troubleshooters, the world first no-downtime guarantee for small business. Most IT consultants make money when your computers are down and make no money when they’re running fine. For a small simple monthly fee, we guarantee 24/7 uptime and 0% downtime or we pay you! If at any time your computer or network is down, we’ll pay you $100 for every hour you lose. That’s out Trouble-Free Guarantee.¹ Based on similar technology, our H.O.S.T. (Home and Office Support Technology) plans offer a complete home network, backup, ongoing monitoring, security, maintenance and IT support service. ¹Some restrictions apply. Contact US for more details.data recoveryUsually you will get your data back within 24 - 48 hours. We retrieve and process only the data you have authorized us to retrieve and process. Our lab security policies and practices are designed to protect your data from loss, misuse, and unauthorized access or disclosure. Contact US for more details. |
setupA process involves planning, design, procurement, testing, training, and deployment. Some examples:
and more… Contact US for more details.auditIn general, our audit involves:
Contact US for more details. |
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